Experience and Technical Resources

Experience and Technical Resources

Athena Pantekoek, owner of Small Biz PC, and primary technician has over 20 ears experience in the industry supporting primarily Windows-based PC’s (all Windows versions), Microsoft Office, Microsoft Server products such as Windows Server, Microsoft Exchange, Microsoft SQL Server, Hyper-V. Athena has a proven track record at Pacific Business Solutions 1993 – 2011. PNC Bank in Oregon from 1995 – to 2000 supporting about 60 users, multiple servers, leased lines, and phones while enforcing corporate compliance.   Athena has taken courses from Microsoft in Windows Server, SQL Server and Windows desktop. Completed courses and worked in Virus detection, Virus / Malware Remediation from Support.com, and holds the following certifications: Technical Support Fundamentals by Google The Bits and Bytes of Computer Networking by Google

Small Biz PC contracts with known colleagues when the solutions require more specific skills. This helps Small Biz PC keep rates low, while providing the best service in the business.  All of our contractors have at least 20 years experience with technologies such as, but not limited to:

  • PCI  Security Audits – Using third party certification
  • Network Monitoring and Maintenance
  • Amazon Web Services – AWS Migrations and Maintenance (AWS Certified)
  • Backup Services for Local, VM, and AWS Servers
  • Networking planning and optimization
  • Low level data recovery
  • Windows Server
  • SQL Server Admin, Monitoring and Maintenance
  • Active Directory
  • Exchange Server
  • Embroidery machine networking
  • Internet Security Assessments and penetration testing
  • DRASS (Backups, Disaster Recovery)
  • Hyper – V
  • Cloud Computing
  • Wide Area Network specification and troubleshooting

And More…