Not all days are good days. Sometimes things just plain go wrong. We work remotely with one of your people at your end, no skills required. We can handle issues with Windows-based servers and PCs.
We can help pinpoint the source of network connectivity and speed issues and make suggestions on where to go to get those fixed, In many cases solve the problem, provided we are dealing with equipment failure and we have all the access we need to the equipment.
We have over 20 years of experience, and can efficiently get the job done in most cases.